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Privacy Policy

We at Trinocasino take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data.

COLLECTION AND PROCESSING OF PERSONAL DATA

When you register an account with us or use our services, we may collect various types of personal data, including:

  • Contact information (name, email address, phone number)
  • Demographic data (age, location)
  • Account activity (login history, game preferences)

We also collect technical data about your device and browser when you visit our website. This includes:

  • IP address
  • Browser type and version
  • Operating system and version

PURPOSE AND LEGAL BASIS FOR DATA PROCESSING

We process your personal data for the following purposes:

  • To provide you with access to our services and ensure a smooth gaming experience
  • To identify and prevent potential fraud or money laundering
  • To personalize our offers and improve customer service
  • To comply with applicable laws and regulations

The legal basis for processing your data is our legitimate interest in providing a secure, efficient, and enjoyable gaming experience. We may also share your data with third parties to:

  • Comply with anti-money laundering (AML) and know-your-customer (KYC) regulations
  • Improve our services through market research and analysis

DATA STORAGE AND SECURITY

We use industry-standard encryption (SSL/TLS 1.2+) to secure your personal data in transit and at rest. Our servers are located in secure, data centers with robust physical security measures.

DATA SHARING AND TRANSFER

We may share your data with third parties, such as:

  • Payment service providers
  • Gaming software vendors
  • Market research firms

Data is transferred within the European Economic Area (EEA) and to countries outside of the EEA that are considered adequate by the EU Commission. In cases where transfer to non-adequate countries is necessary, we ensure compliance with applicable data protection regulations.

YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Rectify or erase your personal data
  • Restrict processing of your data
  • Object to direct marketing communications

To exercise these rights, please contact us via [email protected].

COOKIES AND TRACKING TECHNOLOGY

We use cookies and other tracking technologies to personalize our offers and improve customer experience. You can control cookie settings in your browser.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or our practices. Any updates will be posted on our website.

CONTACT US

If you have any questions about our Privacy Policy or data protection practices, please contact us at:

Email: [email protected]

We are committed to protecting your personal data and ensuring a secure gaming experience.